Performance Measures
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Hospital Quality Incentive Demonstration
Palmetto Health is one of 250 hospitals nationwide that participates in Premier and the Centers for Medicare & Medicaid Services' Hospital Quality Incentive Demonstration (HQID) pay-for-performance project. The following six high-volume inpatient conditions using national measures of quality care, called Appropriate Care Measures, are being tracked through HQID and at Palmetto Health:
- Acute myocardial infarction (AMI/heart attack)
- Coronary artery bypass graft (CABG)
- Congestive heart failure (CHF)
- Community-acquired pneumonia (CAP)
- Hip and knee (HK) replacement
- Surgical care improvement project (SCIP)
See how Palmetto Health fares in these critical areas of care:
http://www.palmettohealth.org/body.cfm?id=3155
Press Ganey
The satisfaction of our patients is of upmost importance to us, and it is measured on a continual basis using Press Ganey surveys that are mailed to patients' homes after discharge. The comprehensive surveys represent both Inpatient and Outpatient populations and provide feedback on a variety of categories. In addition to providing us with valuable information about how we can improve our care and services, the Press Ganey survey allows you to tell us about the quality of care you received.
Each Palmetto Health hospital's performance is measured against hospitals of similar bed size.
HCAHPS
HCAHPS (Hospital Consumer Assessment of Healthcare Providers and Systems) is a national survey that asks patients about their experiences during a recent hospital stay. See Palmetto Health Richland's HCAHPS scores.
Other Safety/Quality Measures
Hospital Compare
DHEC's Hospital Acquired Infections (HAIs) data
HealthGrades.com hospital/physician ratings (Medicare-based data only)
The Joint Commission's performance management requirements for hospitals
MySCHospital.org's measures of quality of care in South Carolina hospitals