Safety and Quality

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Patient Safety, Quality of Care and Clinical Effectiveness

The safety of our patients is paramount at Palmetto Health, and our impressive record of quality care is a product of the hospital system's overarching commitment to clinical effectiveness across multiple disciplines. Having recently expanded our system-wide quality and safety infrastructure, Palmetto Health operates a Department of Clinical Quality and Patient Safety that coordinates, oversees and supports the most comprehensive performance improvement initiatives in the industry.

Palmetto Health has recently embarked on an ambitious effort to eliminate all preventable errors and deaths, and set about creating the structure, culture and accountability to achieve it. Since 2006, Palmetto Health has significantly reduced mortality in our hospitals; nationally, we rank in the top 10 percent of all hospitals in the nation in reductions in mortality.

Palmetto Health measures clinical quality — outcomes of the medical and surgical care that we provide our patients — and the quality of the satisfaction of the patients to whom we're providing services. We monitor key factors monthly and publish them for our staff, our physicians and the public — knowing that as we are transparent about our data, our efforts to continually improve will go on. Read more about the many performance measures by which we are graded.