Employee Assistance Program (EAP)

Sometimes life can be a bit overwhelming both at home and at work, and reaching out to friends or family may not always provide all the help you need.

A caring workplace can help you handle personal or work-related problems in a professional, confidential manner. Prisma Health–Midlands Counseling has been helping hospital team members for more than 30 years. This is the reason Prisma Health–Midlands Counseling offers the EAP Program. EAP provides counseling, assessment, referral and education services for Palmetto Health team members and their families.

Consider seeking help from the EAP Program if you or your family members are experiencing any of the following problems: 

Persistent sadness Anxiousness or over-activity Irritability
Loss of interest in previous favorite activities Major change in eating and/or sleeping patterns Increased physical complaints—such as stomach or headache
Low energy level Poor concentration Despondency

The EAP Program Can Help You With:

Managing Stress on the Job
Personality Conflicts Career Guidance Changes in the work environment
Dealing with chronic illness and work Traumatic events Death of coworker
Life Transition Adjustments
Alcohol and drug abuse Being victimized by a crime Grief and loss of a loved one
Separation and divorce Evolving spiritual interests Depression
Marriage and Family Concerns
Parenting Out of control teens ADHD children
Couple counseling Abuse Blended families
Family counseling Caring for elderly parents  

Is Using the EAP Program Voluntary?
Absolutely! Using the services of the EAP Program is always voluntary. Any team member or eligible family member may request an appointment. Regardless of how you learn about our program, the choice to contact us is always yours.
What About Confidentiality?
Confidentiality is one of the most important aspects of EAP Program services. No one will know of your involvement unless you tell someone. With the exceptions of life-threatening situations or other situations specifically outlined by state law as requiring disclosure, no information will be released without your written consent.
How Much Does It Cost to Use EAP
The first six appointments each calendar year are provided at no cost for team members and eligible members of their families. If you should choose to continue working with your EAP Program counselor, your per session fee will be discussed at that time.
How Do I Make an Appointment?
Appointments are available Monday through Friday and are normally scheduled for 50 minutes. You or your family members may schedule appointments by calling any of the following locations:

Prisma Health Baptist Hospital
1501 Sumter St., Basement
Office hours: 8:30 a.m.–5 p.m., excluding holidays

Prisma Health Baptist Parkridge Hospital
300 Palmetto Health Pkwy., Suite 118
Office hours: Tuesday, Wednesday and Friday, 8:30 a.m.–5 p.m.